Bomb threats likely will be received by your telephone receptionist. In the event of a bomb threat:

STEP 1 - Fill out the bomb threat checklist. We recommend copies be kept accessible at the receptionist's desk.
STEP 2 - Immediately notify 911, then contact the Security Console at 404.266.2450. Give the location: Suite_______ Floor_______ Give name of the person who received the threat.
STEP 3 - A thorough search of the area/building will commence. Evacuation decisions will be made by the proper authorities.
STEP 4 - Customers will be notified by Property Management over the intercom with respect to the decision to evacuate the area/Building.
STEP 5 - If evacuation is ordered, follow the Evacuation Procedures outlined under FIRE and follow instructions from Property Management or Emergency Personnel.
BE AWARE

If an unidentified package (box, bag, briefcase, etc.) is discovered in your area, notify Property Management by calling the Security Console at 404.266.2450

If requested, Customers should be available to assist official searchers in identifying "suspicious packages" not normally found in their area.

Give information ONLY to authorized personnel; i.e., manager of your office, emergency personnel (upon proper identification), Cousins Properties personnel. DO NOT TALK to outsiders or news media.

BOMB THREAT CHECKLIST

Try to determine the following (record as appropriate):

Caller's Identity: Male, female, adult, juvenile, age (in years)
Voice: Loud, soft, high pitch, deep, raspy, pleasant, intoxicated, other
Accent: Local, not local, foreign, regional accent
Speech: Fast, slow, distant, distorted, stutter, nasal, slurred, lisp
Language: Excellent, good, fair, poor, foul
Manner: Calm, angry, rational, irrational, coherent, incoherent, deliberate, emotional, righteous, comical, intoxicated
Background Noises: Office machines, factory machines, confusion, trains, animals, music, quiet, voices, airplanes, street traffic, party atmosphere
Time Caller Hung Up
Any additional information

All Customers and their employees should be familiar with these procedures in the event an elevator stops and the doors remain closed while they are a passenger.

1. Please STAY CALM - You are not in danger.
2. In each elevator, a button marked ALARM is located in the command panel. When pushed, an alarm will sound in the lobby which informs the security guard or engineer of an elevator emergency.
3. In each elevator, a "PUSH FOR HELP" button is located directly under the alarm button. Simply by picking up the receiver or pressing the button a person will have direct contact with the security monitoring company or elevator vendor.
4. Property Management/Security personnel will respond immediately.  In some cases it may be necessary to wait for an elevator technician who will respond as quickly as possible.
5. We will have constant telephone contact with our staff and/or maintenance personnel.  Should the phone call drop, we have the ability to call back.

In the event passengers are stranded in a stalled elevator cab and they contact you by phone, notify the Security Team at:

Building Security: 404.266.2450

DO NOT MAKE ANY ATTEMPT TO FREE ENTRAPED PASSENGERS. The elevator technician is responsible for all corrective action.  If emergency responders (fire department or EMTs) are on sight, they will wait for the elevator technician to arrive to open the doors unless there is a life-threatening medical issue.

The Property Manager will order a general building evacuation when occupants must be removed for their own safety or at the direction of the Fire Department. Notification to evacuate will normally be given by the fire evacuation horns or PA system, but evacuation instructions may be given by telephone or word of mouth, starting with the floor or floors where the emergency exists.  Occupants of the floor where there is a fire or other emergency will be directed to go to the stairwells and walk down to the exits on the lobby level, following the signs on the starwells.

Persons with physical disabilities should be assisted in using the stairwells if they are able to do so. Otherwise, psychically challenged persons should be escorted to a safe location and assistance should be requested. Someone should remain with the person until the emergency is over.

Visually impaired persons should have an assigned "buddy" to assist them in the event of an evacuation. Ask each person the best way to assist him or her to the stairwell and lead them to safety. It is important that the "buddy" remain with the person until the emergency is over.

Physically challenged/non-ambulatory persons: Each person should have a "buddy" or "buddies" assigned to assist them in the event of an evacuation. In most incidences, it will only be necessary to move the person into the stairwell for safety. If it becomes necessary to move them down the stairs, various lifting and carrying techniques can be utilized. Ask the person the best way to help them. Stay with the person until the emergency is over. Elevators are restricted for use by the responding emergency unit and cannot be used for Customers or Building Management.

Evacuees who exit to the building exterior in case of a fire or earthquake should move a safe distance away to avoid possible injury from falling glass and to avoid any interference with emergency services who are responding to the situation.  The designated evacuation area is the park at Tower Place Drive.

Upon exiting Fire Wardens will be responsible for ensuring that all persons in their assigned area are accounted for and report to the Property Management Team.

No one will be allowed to re-enter evacuated areas until it has been determined that the emergency has ended and the fire department has given permission.

If a person observed on the Premises appears to present a threat to the safety of others as indicated by threats, irrational behavior, possession of a weapon, etc., immediately call 911 and request Police assistance. Describe the person(s), location, description and behavior to the 911 operator. Never approach a suspicious person alone.  If the person(s) is armed, keep your distance and avoid any confrontation.  Notify a member of the Property Management or Security teams to address the situation.

If it is confirmed that an armed person has gained access to the upper floors, Customers are advised to remain in their offices with the doors locked.  The Property Management Team will secure the elevators to limit his/her movement from floor-to-floor.  Customers will be notified of the emergency situation and asked to lock their office doors and remain in their offices until further advised.

Always cooperate with the authorities and follow their instructions.  If the elevators are in 'fire service' mode, they will be readily available to police, but they will require assistance and keys to operate them.

If it is necessary to keep the building secured, Customers will be kept informed by Email, telephone and/or PA announcements.

Department of Homeland Security - Active Shooter Preparedness

In the event that an accident or illness befalls one of your employees, or a visitor to your office area, please:

Call Emergency Services at 911.

Provide the Emergency Dispatcher with the following information:

•     Your name
•     Your Building's name and address
•     Your specific floor number and the exact location of the emergency
•     Any pertinent details of the accident or illness

Do not move the injured/ill person. Attempt to make them as comfortable as possible.

Call the Management Office or Security. Inform them that you have called 911 and briefly describe the nature of the emergency.

The emergency unit will be with you shortly and will administer all necessary medical assistance.

FLOODING

In the event of a flood that may cause damage to Customer property or affect the normal operation of the building, designated Customer representatives will be contacted by Building Management personnel, regardless of the time of day.

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

Once the flooding has been contained, clean-up operations will be commenced. Customers will need to contact their insurance carrier for any damage to their property.

STORM EMERGENCY

In case of severe storm conditions during regular business hours, the following procedures should be observed:
Keep an incoming telephone line open to be able to receive communications from Property Management.

If a tornado, hurricane or severe storm strikes, seek shelter in:

• Nearest stairwell or rest room and sit down, OR
• An interior office (without glass) and sit down, OR
• Under a desk or table away from glass, OR
• The stairwells of the building are considered one of the safest areas. You may also take the stairs down to the basement level.

If time permits:

1. Lower and close ALL blinds/draperies.
2. Close ALL doors (DO NOT LOCK).

If emergency assistance is required as a result of injury or illness, call (in the following order):

Emergency    911
Security Console    404.266.2450
Management Office    404.264.8400

NOTE: During storm conditions, the following rules must be observed:
Walk in an orderly fashion to the nearest method of shelter as outlined above.

HURRICANE

The Property Management office will inform Customers via the intercom system if authorities recommend evacuation of the building in anticipation of hurricane conditions. The following procedures should be followed prior to evacuation:

Inform all employees of the alert.

• Lower and close all blinds and draperies.
• Close all doors inside your suite, and lock your entrance door(s).
• Keep informed of storm conditions by listening to internet, radio or TV broadcasts. Do not attempt to return to the building until storm conditions have completely cleared.